books.google.fr - The theory of public administration has long been based on the notions of hierarchy and authority. However, the way managers actually manage has increasingly become at odds with the theory. The growing gap between theory and practice poses enormous challenges for managers in determining how best to work—and...http://books.google.fr/books/about/The_Transformation_of_Governance.html?hl=fr&id=BBqe0Ifotu4C&q=created&utm_source=gb-gplus-shareThe Transformation of Governance