Reinventing Government: How The Entrepreneurial Spirit Is Transforming The Public SectorBasic Books, 13 févr. 1992 - 405 pages A revolution is stirring in America. People are angry at governments that spend more but deliver less, frustrated with bureaucracies that give them no control, and tired of politicians who raise taxes and cut services but fail to solve the problems we face. Reinventing Government is both a call to arms in the revolt against bureaucratic malaise and a guide to those who want to build something better. It shows that there is a third way: that the options are not simply liberal or conservative, but that our systems of governance can be fundamentally reframed; that a caring government can still function as efficiently and productively as the best-run businesses.Authors Osborne and Gaebler describe school districts that have used choice, empowerment, and competition to quadruple their students' performance; sanitation departments that have cut their costs in half and now beat the private sector in head-to-head competition; military commands that have slashed red tape, decentralized authority, and doubled the effectiveness of their troops. They describe a fundamental reinvention of government already underway—in part beneath the bright lights of Capitol Hill, but more often in the states and cities and school districts of America, where the real work of government goes on.From Phoenix to St. Paul, Washington, D.C. to Washington state, entrepreneurial public managers have discarded budget systems that encourage managers to waste money, scrapped civil service systems developed for the nineteenth century, and jettisoned bureaucracies built for the 1930s. They have replaced these industrial-age systems with more decentralized, more entrepreneurial, more responsive organizations designed for the rapidly changing, information-rich world of the 1990s.Osborne and Gaebler isolate and describe ten principles around which entrepreneurial public organizations are built. They:1) steer more than they row2) empower communities rather than simply deliver services3) encourage competition rather than monopoly4) are driven by their missions, not their rules5) fund outcomes rather than inputs6) meet the needs of the customer, not the bureaucracy7) concentrate on earning, not just spending8) invest in prevention rather than cure9) decentralize authority10) solve problems by leveraging the marketplace, rather than simple creating public programs. Reinventing Government is not a partisan book. It focuses not on what government should do, but on how government should work. As such, it has been embraced by both liberals and conservatives, Democrats and Republicans. |
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Page 66
... service delivery systems and what he calls " associations of community " —the family , the neighborhood , the church , and the voluntary organization . For example : Communities have more commitment to their members than service ...
... service delivery systems and what he calls " associations of community " —the family , the neighborhood , the church , and the voluntary organization . For example : Communities have more commitment to their members than service ...
Page 105
... service delivery by a public monopoly . Contractors can be required to provide comparable wages and benefits and to promote affirmative action , for exam- ple . This is important , if the values we embrace through our governments are ...
... service delivery by a public monopoly . Contractors can be required to provide comparable wages and benefits and to promote affirmative action , for exam- ple . This is important , if the values we embrace through our governments are ...
Page 332
... Service Delivery Options Once a government decides to look into the alternatives to service delivery by public employees , it faces an array of choices . Would contracting work best ? Or would vouchers be more effec- tive ? Would a ...
... Service Delivery Options Once a government decides to look into the alternatives to service delivery by public employees , it faces an array of choices . Would contracting work best ? Or would vouchers be more effec- tive ? Would a ...
Autres éditions - Tout afficher
Reinventing Government: The Five Strategies for Reinventing Government David Osborne,Ted Gaebler Affichage d'extraits - 1993 |
Reinventing Government: The Five Strategies for Reinventing Government David Osborne,Ted Gaebler Aucun aperçu disponible - 1993 |
Expressions et termes fréquents
Administration agencies American authority Boston Globe build bureaucracies Center choice citizens city manager city's civil service competition contract corporations cost council County created customers decentralized decisions Department developed district Drucker East Harlem entrepreneurial government ernment Fairfield federal government fire Florida funds George Latimer goals Governor hire incentives innovation institutions investment James Q job training Joe Nathan Kolderie Latimer Lawton Chiles leaders legislature line items loans measure ment million Minnesota mission Mission-driven budgets National nonprofit organizations outcomes parents percent performance Peter Drucker Phoenix planning political private sector problems programs Proposition 13 public employees public housing public schools public sector quotation rates revenues rules Rural Metro Savas savings says service delivery spend steering Sunnyvale teachers teams things tion Total Quality Management Visalia vouchers Washington Washington Monthly welfare York