The Case for Bureaucracy: A Public Administration PolemicChatham House Publishers, 1983 - 179 pages "The Case for Bureaucracy" vigorously makes the argument that the public servants and administrative institutions of government in America are among the best in the world. Contrary to popular myth, they are not sources of great waste or threat to liberty, but social assets of critical value to a functioning democracy. In presenting his case, Goodsell covers many aspects of public administration and draws on current events to bring the material alive and up-to-date. This new edition incorporates September 11th and its consequences for public administration. Also a complete assessment is made of the Reinventing Government movement and related reforms. |
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Page 19
... Social Services is required by local ordi- hance to submit an evaluative questionnaire to each consumer of county - pur- thased ... Social Security representative The Water Glass Viewed Differently 19 II THE WATER GLASS VIEWED DIFFERENTLY.
... Social Services is required by local ordi- hance to submit an evaluative questionnaire to each consumer of county - pur- thased ... Social Security representative The Water Glass Viewed Differently 19 II THE WATER GLASS VIEWED DIFFERENTLY.
Page 20
... Social Security representative dealt with on an over all basis , 64 percent said “ excellent , " 32 percent " satisfactory , " and only 3 per- cent " unsatisfactory . " 9 In short , even police and welfare bureaucrats receive good to ...
... Social Security representative dealt with on an over all basis , 64 percent said “ excellent , " 32 percent " satisfactory , " and only 3 per- cent " unsatisfactory . " 9 In short , even police and welfare bureaucrats receive good to ...
Page 32
... social situation of the interview or to their unconscious socialization to legitimated authority and reply in an ... Security Administration's “ Have you been treated with courtesy and respect ? " Yet many other questions used were neutral in ...
... social situation of the interview or to their unconscious socialization to legitimated authority and reply in an ... Security Administration's “ Have you been treated with courtesy and respect ? " Yet many other questions used were neutral in ...
Table des matières
BUREAUCRACY DESPISED AND DISPARAGED | 1 |
SOME SUSPICIONS SOME SURPRISES | 38 |
GREAT BUT IMPOSSIBLE EXPECTATIONS | 61 |
Droits d'auteur | |
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Autres éditions - Tout afficher
The Case for Bureaucracy: A Public Administration Polemic Charles T. Goodsell Affichage d'extraits - 1985 |
Expressions et termes fréquents
achieve action agencies American areas asked Association become behavior bureau bureaucracy chapter Charles Chicago citizens civil clients collection Commission compared complexity critics Department developed direction economic effect empirical employ employees employment Encounters Evaluation example executive exist expected experience extent fact favorable federal field force given groups hence important individual institutions interest Journal kind least less levels Management means measures Michigan minority Moreover myth nature noted numbers operating organizational organizations percent performance personnel political position Press problems productivity public administration public bureaucracy questions rates reason reaucracy regard relatively reports respect response Review Robert rules Science sector Service Social society survey theories tion United University Urban usually values Washington welfare York