The Case for Bureaucracy: A Public Administration PolemicChatham House Publishers, 1983 - 179 pages "The Case for Bureaucracy" vigorously makes the argument that the public servants and administrative institutions of government in America are among the best in the world. Contrary to popular myth, they are not sources of great waste or threat to liberty, but social assets of critical value to a functioning democracy. In presenting his case, Goodsell covers many aspects of public administration and draws on current events to bring the material alive and up-to-date. This new edition incorporates September 11th and its consequences for public administration. Also a complete assessment is made of the Reinventing Government movement and related reforms. |
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Page 18
... citizens far outweigh in importance those of some antibureaucratic interpretivist professors . Numerous surveys have been conducted that bear on citizen opinion re- garding bureaucratic service or treatment . These vary considerably in ...
... citizens far outweigh in importance those of some antibureaucratic interpretivist professors . Numerous surveys have been conducted that bear on citizen opinion re- garding bureaucratic service or treatment . These vary considerably in ...
Page 29
... citizen ap- proval whose presence is verified by repeated surveys . REFLECTIONS ON THE SURVEYS These national opinion surveys and additional studies substantiate the conclu- sions of surveys discussed earlier . Citizens perceive their ...
... citizen ap- proval whose presence is verified by repeated surveys . REFLECTIONS ON THE SURVEYS These national opinion surveys and additional studies substantiate the conclu- sions of surveys discussed earlier . Citizens perceive their ...
Page 31
... citizens cannot be giving us " correct " information.24 Five principal objections are raised to citizen surveys : 1. Citizens are said to expect so little from bureaucracy initially that they are pleasantly surprised when it performs at ...
... citizens cannot be giving us " correct " information.24 Five principal objections are raised to citizen surveys : 1. Citizens are said to expect so little from bureaucracy initially that they are pleasantly surprised when it performs at ...
Table des matières
BUREAUCRACY DESPISED AND DISPARAGED | 1 |
SOME SUSPICIONS SOME SURPRISES | 38 |
GREAT BUT IMPOSSIBLE EXPECTATIONS | 61 |
Droits d'auteur | |
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Autres éditions - Tout afficher
The Case for Bureaucracy: A Public Administration Polemic Charles T. Goodsell Affichage d'extraits - 1985 |
Expressions et termes fréquents
achieve action agencies American areas asked Association become behavior bureau bureaucracy chapter Charles Chicago citizens civil clients collection Commission compared complexity critics Department developed direction economic effect empirical employ employees employment Encounters Evaluation example executive exist expected experience extent fact favorable federal field force given groups hence important individual institutions interest Journal kind least less levels Management means measures Michigan minority Moreover myth nature noted numbers operating organizational organizations percent performance personnel political position Press problems productivity public administration public bureaucracy questions rates reason reaucracy regard relatively reports respect response Review Robert rules Science sector Service Social society survey theories tion United University Urban usually values Washington welfare York