Banishing bureaucracy: the five strategies for reinventing government
If you want to help your city save more without cutting service levels, as Indianapolis did; if you need to do more with half the staff, as New Zealand’s state-owned enterprises did; if you want to double the effectiveness of your organization, as the U.S. tactical Air Command did—read this book.In the pages of Banishing Bureaucracy, David Osborne, coauthor of the New York Times bestseller Reinventing Government, and Peter Plastrik, one of the most respected innovators to come out of state government in the past decade, provide a road map by which reinventors and political thinkers of all persuasions can actually make “reinvention” work.Reinvention is not just another word for reform, nor is it synonymous with downsizing, or privatization, or simply cutting waste and fraud. It is about something much deeper, something tantamount to changing the very “DNA” of public organizations so that they habitually innovate, continually improving their performance without having to be pushed from outside. It is about building an entrepreneurially minded public sector with a built-in drive to improve—what some would call a self-renewing system.Obviously, this is complex work that requires careful strategy, and that is just what Banishing Bureaucracy provides. David Osborne and Peter Plastrik lay out what they call the “Five Cs” for successfully reinventing public organizations:The Core Strategy, to help them create clarity of purpose.The Consequences Strategy, to introduce consequences for their performance.The Customer Strategy, to make them accountable to their customers.The Control Strategy, to empower organizations and their employers to innovate.The Culture Strategy, to change the habits, hearts, and minds of public employees.Drawing on a rich base of American and international case-studies, Banishing Bureaucracy delivers the battle-tested, strategic thinking that has proved itself around the globe, in every area of government—from national to local, from defense to day care.
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Banishing bureaucracy: the five strategies for reinventing governmentAvis d'utilisateur - Book Verdict
In this volume, Osborne, coauthor of Reinventing Government (Addison-Wesley, 1992), and Plastrik, a Michigan political strategist, assess the "reinvention" movement and recommend five strategies to institutionalize the process. Using examples from the United States, Canada, the United Kingdom, Australia, and New Zealand, they recommend clarifying organizational purposes, creating consequences for organizational performance, becoming customer-driven, empowering workers and communities, and developing an "entrepreneurial culture." The authors also respond to the growing criticism of the "reinvention" movement, acknowledging that the term has often been misunderstood and misapplied. Like Reinventing Government, this volume will fuel the debate over government reform. Essential for specialists in public administration, government officials, and informed lay readers.--William L. Waugh, Georgia State Univ., Atlanta
Review: Banishing Bureaucracy: The Five Strategies for Reinventing GovernmentAvis d'utilisateur - Grant - Goodreads
While titled "reinventing" it uses examples from all over government, examples that have been in use for decades. Really it is just a collection of examples from governments that have done "well ... Consulter l'avis complet
Reinventing Government: How the Entrepreneurial Spirit Is Transforming the ...
David E. Osborne
Affichage d'extraits - 1992
Changing Governments DNA
Targeting the Strategies
What It Takes to Use the Strategies
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