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Conflict and Communication: A Guide Through the Labyrinth of Conflict Management

Daniel Shapiro - 2004 - 312 pages
Annotation "Conflict and Communication offers educators a practical curriculum on conflict management that helps students understand the nature of conflict and learn the skills ...
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Advances in Ambient Intelligence

Juan Carlos Augusto, Daniel Shapiro - 2007 - 188 pages
Ambient Intelligence lies at the confluence of several trends: the continued decrease in cost and size of computing technology; the increasing availability of networking and ...
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Beyond Reason: Using Emotions as You Negotiate

Roger Fisher, Daniel Shapiro - 2005 - 256 pages
“Written in the same remarkable vein as Getting to Yes, this book is a masterpiece.” —Dr. Steven R. Covey, author of The 7 Habits of Highly Effective People • Winner of the ...
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Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged ...

Daniel Shapiro - 2016 - 352 pages
“One of the most important books of our modern era” –Amb. Jaime de Bourbon For anyone struggling with conflict, this book can transform you. Negotiating the Nonnegotiable takes ...
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