Cultural Intelligence: Living and Working GloballyBerrett-Koehler Publishers, 17 août 2009 - 240 pages In today’s global economy, the ability to interact effectively across cultures is a fundamental job requirement for just about everyone. But it’s impossible to learn the customs and traits of every single culture with which you might come into contact. Cultural Intelligence teaches a universal set of techniques and people skills that will allow you to adapt quickly to, and thrive in, any cultural environment. This extensively revised second edition features new real-life examples of CQ working well, drawn from a rich range of cultures and situations. The authors also address the interplay of race and gender with culture factors, and show how developing cultural intelligence can enhance our appreciation of cultural diversity. Cultural Intelligence teaches you to disable the “cultural cruise control” that makes you unaware of how your culture affects your perceptions, and learn to pay careful attention, in a mindful and creative way, to cues in cross-cultural situations. Over time, you’ll develop a repertoire of skills appropriate to different intercultural situations. |
Table des matières
Preface | |
Acknowledgments | |
CHAPTER 1Living and Working in the Global Village | |
CHAPTER 2Cultural Knowledge | |
CHAPTER 3Mindfulness and CrossCultural Skills | |
CHAPTER 4Making Decisions across Cultures | |
CHAPTER 5Communicating Negotiating and Resolving Conflicts across Cultures | |
CHAPTER 6Motivating and Leading across Cultures | |
CONCLUSIONThe Essentials of Cultural Intelligence | |
APPENDIX 1Twenty Statements Test1 | |
APPENDIX 2Where to GetCountry Information | |
Notes | |
Bibliography | |
About the Authors | |
About BerrettKoehler Publishers | |
CHAPTER 7Working with Multicultural Groups and Teams | |
CHAPTER 8Developing Cultural Intelligence in a Global World | |
Be Connected | |
Autres éditions - Tout afficher
Cultural Intelligence: Living and Working Globally David Clinton Thomas,Kerr Inkson Aucun aperçu disponible - 2009 |
Expressions et termes fréquents
ability adapt American Asian becoming culturally intelligent behavior chapter Chinese collectivism collectivist communication conventions countries Cross-Cultural Communication cross-cultural interactions cross-cultural skills cultural background cultural cruise control cultural diversity culturally different culturally intelligent person decision makers developing cultural intelligence different cultures dimensions effective employees environment ethical example expectations experience eye contact feel followers foreign global goals group members groupthink Guanxi ideas important Individualism and collectivism influence Ingrid intelligence quotient Intercultural interactions interpersonal involved Japan Japanese Joanne Journal Kenichi knowledge language leadership living mental programming mindfulness motivation multicultural multicultural groups national culture negotiation nonverbal nonverbal communication one’s organizational organizations overseas overseas Chinese people’s performance political power distance practice problem rational relationships repertoire rewards Sage Santoso scripts Shanice shared social loafing Social Psychology society stereotypes style task Technica Thousand Oaks transformational leadership trying understand virtual team Western Zealand