Information Technology in Government: Britain and America

Couverture
Routledge, 12 oct. 2012 - 224 pages
This book situates information technology at the centre of public policy and management. IT is now a vital part of any government organisation, opening new policy windows and enabling a vast range of tasks to be carried out faster and more efficiently. But it has also introduced new problems and challenges. Four in-depth case studies demonstrate how information systems have become inextricably linked with the core tasks of governmental organisations. The key government departments examined are:
* the Inland Revenue Service and Social Security Administration in the US
* the Inland Revenue and Benefits Agency in the UK
 

Table des matières

ASSIST
Innovation Expenditure and Control Governmental Responses to Information
Computerisation in the UK Benefits Agency
Systems Modernisation in the US Social Security Administration
Computerisation in the US Internal Revenue Service
Computerisation in the UK Inland Revenue
CODA
New Players Government Contracting of Information Technology
The Ambiguous Essence of the State of the Future
References
Index
Droits d'auteur

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À propos de l'auteur (2012)

Helen Margetts is Lecturer in Politics at Birkbeck College, University of London.

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