Social Intelligence: The New Science of Success

Couverture
John Wiley & Sons, 29 sept. 2005 - 304 pages
Karl Albrecht defines social intelligence (SI) as the ability to get along well with others while winning their cooperation. SI is a combination of sensitivity to the needs and interests of others, sometimes called your “social radar,” an attitude of generosity and consideration, and a set of practical skills for interacting successfully with people in any setting. Social Intelligence provides a highly accessible and comprehensive model for describing, assessing, and developing social intelligence at a personal level. This book is filled with intriguing concepts, enlightening examples, stories, cases, situational strategies, and a self-assessment tool – all designed to help you learn to navigate social situations more successfully.
 

Table des matières

Chapter 1 A DIFFERENT KIND OF SMART
1
Chapter 2 S STANDS FOR SITUATIONAL AWARENESS
33
Chapter 3 P STANDS FOR PRESENCE
69
Chapter 4 A STANDS FOR AUTHENTICITY
87
Chapter 5 C STANDS FOR CLARITY
107
Chapter 6 E STANDS FOR EMPATHY
137
Chapter 7 ASSESSING AND DEVELOPING SI
159
Chapter 8 SI IN THEWORLDOFWORK
183
Chapter 9 SI IN CHARGE
211
Chapter 10 SI AND CONFLICT
233
EPILOGUE SI and the Next Generation Whos Teaching Our Kids?
253
Index
281
Droits d'auteur

Autres éditions - Tout afficher

Expressions et termes fréquents

À propos de l'auteur (2005)

Dr. Karl Albrecht is a management consultant, executive advisor, futurist, researcher, speaker, and prolific author. In his twenty-five-year career he has worked with many kinds of businesses, government, and nonprofit organizations in a wide range of industries world-wide. He has consulted with senior executives and lectured to conferences on all inhabited continents. He is the author of more than twenty books on various aspects of individual and business performance, including Brain Power: Learn to Improve Your Thinking Skills; The Northbound Train: Finding the Purpose, Setting the Direction, Shaping the Destiny of Your Organization; The Power of Minds at Work: Organizational Intelligence in Action; and co-author of the best-selling Service America!: Doing Business in the New Economy, widely credited with launching the “customer revolution” in the U.S. and abroad, which has sold over a half-million copies in seven languages.

He devotes much of his effort to finding and developing promising new concepts for both organizational and individual effectiveness. His research and development activities have spanned a wide range of issues, from individual creativity all the way to corporate strategic vision. He is widely regarded as a key thought leader in the field of emerging strategic business issues. He can be contacted at www.KarlAlbrecht.com.

Informations bibliographiques