Evaluating Training Programs (Volume 1 of 2) (EasyRead Super Large 18pt Edition)ReadHowYouWant.com, 1998 - 5 pages Donald L. Kirkpatrick presents a system for evaluating the effectiveness of a training program. The system assesses four types of information: the reactions of the participants, the learning they achieved, changes in their behavior, and the final business results (such as increased production, improved quality, decreased costs, or higher profits). This solid, organized approach to evaluation includes guidelines, sample questionnaires, charts and formulas, as well as case studies of companies using this approach. However, because it is fairly dry and technical, this book primarily will interest those who run or rely upon training programs. The summaries of the first chapters - covering the evaluation system - can provide managers and executives with a general idea of this approach and the research involved. But getabstract particularly recommends this book to those leading training programs, because they can use its specific material as a reference when undertaking evaluations. |
Table des matières
Evaluating Part of a TenStep Process | 2 |
Reasons for Evaluating | 26 |
The Four Levels An Overview | 35 |
Evaluating Reaction | 47 |
Evaluating Learning | 74 |
Evaluating Behavior | 91 |
Evaluating Results | 112 |
Implementing the Four Levels | 126 |
Managing Change | 133 |
Using Balanced Scorecards to Transfer Learning | 146 |
So How Is ELearning Different? | 170 |
CASE STUDIES OF IMPLEMENTATION | 198 |
Evaluating a Training Program for Nonexempt | 214 |
Evaluating a Training Program on Developing | 226 |
Evaluating a Leadership Training Program 245 Chapter 16 Evaluating a Leadership Development | 284 |
Expressions et termes fréquents
and/or answer approach asked attitudes audiovisual aids Balanced Scorecard behavior change Bill Horton boss change in behavior Chapter Comments and suggestions complete control group Corporate University course course evaluation decision described determine Don Kirkpatrick e-learning effective employees encourage evaluation results evaluation strategy example Exhibit feedback Figure four levels Gap Inc goal gram guidelines impact important improve increase instructors interview Kirkpatrick knowledge leader Leadership Program learners learning management systems Learning to Behavior left intentionally blank level 1 evaluation LTS program Managing Change measure ment metrics organization original book participants percent performance person positive posttest pretest questions reaction sheets responses scores SCORM shows space left intentionally standard store managers subordinates Table tabulated teaching techniques tion top management trainers Training and Development training department training professionals training program transfer of learning turnover U.S. Geological Survey USGS