The Communicating Company: Towards an Alternative Theory of Corporate Communication

Couverture
Springer Science & Business Media, 21 mars 2007 - 278 pages

Corporate communication has developed as a domain of management, embracing fields like public relations and marketing communication. Most research on the topic has concentrated on positivist approaches, leading to a limited view. The purpose of this study is to review extant corporate communication theory from discourse and strategy-as-practice perspectives, expanding the picture by more ‘communicational’ aspects. An integrative framework of alternative corporate communication is proposed as a key contribution to corporate communication theory.

Following an ethnographic case study approach, an extensive pool of data was collected over a period of 15 months, representing corporate communication discourse at a major international conglomerate.

The author completed his PhD at the University of Salford, UK, after having worked in several management positions in the financial services industry, heading an international corporate communications team for several years.

 

Table des matières

Theoretical
2
Purpose of the study
11
Methodological considerations
27
Reference points for theory development 45
44
Presentation of case study
55
Analysis
67
Role and analysis
89
Coordinating the company around dynamic purposes
101
Organising by linking decisions and actions
137
5
187
Leveraging competitive position and distinctive competencies
195
Integration of findings
223
Appendix 251
250
Index
275
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