The Case for Bureaucracy: A Public Administration PolemicSAGE Publications, 2004 - 208 pages The Case for Bureaucracy persuasively argues that American public servants and administrative institutions are among the best in the world. Contrary to popular stereotypes, they are neither sources of great waste nor a threat to liberty, but social assets of critical value to a functioning democracy. In presenting his case, Goodsell touches on core aspects of public administration while drawing on important, recent events to bring case material and empirical evidence fully up to date. Updating worth highlighting:
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A Public Administration Polemic Charles T. Goodsell. In 1995 Dalbar issued a report on the outcome of telephone evaluations for nine organizations : the Social Security Administration , AT & T Universal Credit Cards , the Disney ...
... Social Security Administration , well - regarded by citizens , seem to deserve these evaluations in performance terms . A high pro- portion of the mail is delivered on time ; postal clerks are usually accurate in their decisions and ...
... Administration . As Daniel Wil- liams has noted , CMS is the ultimate “ steering ” bureaucracy in that it releases hundreds of billions of dollars each year without delivering any services . It contracts with the Social Security ...
Table des matières
Tables and Figures | 2 |
2 | 24 |
More Bureaucracy Myths to Delete | 42 |
Droits d'auteur | |
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The Case for Bureaucracy: A Public Administration Polemic, 4th Edition Charles T. Goodsell Aucun aperçu disponible - 2003 |