The Trusted Leader: Building the Relationships that Make Government WorkTerry Newell, Grant Reeher, Peter Ronayne SAGE Publications, 2008 - 349 pages Government reform efforts usually focus on macro-level change heralded by new policies, programs, structures, and systems. Yet they tend to ignore that these reforms do not succeed without people. Public managers who form healthy working relationships built on trust are the micro-level change levers—the necessary pre-condition to improving government. |
À l'intérieur du livre
Résultats 1-3 sur 63
... citizens , but using it well requires that leaders adopt an e - governance rather than an e - government approach to their Internet - based outreach efforts . In e - governance , citizens are actively included in the governing dialogue ...
... citizens . Informed by a market orientation and the " reinventing government " vein of what has come to be known as the " new public management " litera- ture , the dominant view government has of its citizens is as customers . The ...
... citizens and public officials can actively debate local and national issues.2 According to a case study published by the agency , the program in Den- mark is designed to " rehumanize " electronic citizen - government interaction through ...
Table des matières
Selfawareness and leadership success | 49 |
Coaching A leadership imperative | 74 |
Government leaders cannot do it all alone They must develop the | 81 |
Droits d'auteur | |
9 autres sections non affichées